Registration & Ordering
How do I place an order?
How much do the reagents cost?
Can I request more that one item per order using your
online catalog/ordering module?
How much of one item may I request per order using your
online catalog/ordering module?
Fulfillment and Charges
How long will it take to get my reagents?
How do I pay my shipping costs?
How
do I place an order?
Before
requesting reagents from the Vector Core pre-Clinical
Reagent Program, you must first register
with us. Your registration will be valid while you remain at the
University of Pittsburgh.
If
you register online or use our Catalog/Ordering module to order
reagents, you must still print out and sign the completed forms
at the end of the module. Registrations and orders are not processed
until we receive originals of the forms, signed in ink.
How
much do the reagents cost?
Please
refer to the individual service descriptions for price information.
Can
I request more that one item per order using your online catalog/ordering
module?
Yes,
you may request whatever is on the order form in a single order.
How
long will it take to get my reagents?
Researchers
can generally expect to have their order completed within seven
business days after the order is received for stock items, in
about two weeks for viral expansions, and up to six weeks for
productions of novel viral products. If additional paperwork
is required, or the order forms are incomplete, the order will
be held until all outstanding issues are resolved.
How will I be billed for my reagents?
Charges will be approved by your adminstrator at the time of order
and charged by IDC to your account.
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