Before requesting reagents from the Vector Core pre-Clinical Reagent Program, you must first register with us. Your registration will be valid while you remain at your current institution.

However, if you leave your current institution and still wish to order reagents, you need to reregister from your new institution. The conditions of use of the reagents that you agree to when you register remain in effect for you and your institution as long as the reagents or materials derived from them remain at the institution.

If you register online or use our Catalog/Ordering module to order reagents, you must still print out and sign the completed forms at the end of the module. Registrations and orders are not processed until we receive originals of the forms, signed in ink.

Do you accept Registration and Order Forms by FAX?

Registration forms are NOT accepted by FAX. Original, ink signatures are required on the Registration form. Order forms generated using our online catalog can be submitted by FAX. All other order forms must contain original, ink signatures.

Do you accept Registration and Order Forms electronically?

No. You must print out and sign orders and registrations generated electronically, and send the hard copies to us. Your paperwork will not be processed until we receive the signed documents.

How much do the reagents cost?

All of the reagents listed in our catalog are free. However, you must pay for the shipping costs by providing us with your account number with a Shipping Company.

What is a Release Category?

Reagent donors are asked to state the restrictions on commercial use of their reagents. Scientists who wish to use reagents for commercial purposes can only do so under the terms of the release category specified by the donor. The five release categories are:
A - Reagent may be used for commercial purposes without an agreement with the donor.
B - Recipient agrees to negotiate in good faith to share with the donor's institution the income arising from commercializing the reagent.
C - Recipient must sign an agreement with the donor's institution for commercial use prior to receiving the reagent.
D - Recipient must select Release Category B or C prior to receiving the reagent.
E - Recipient must not use or incorporate the reagent for commercial purposes.

Can I request more that one item per order using your online catalog/ordering module?

Yes, you may request as many reagents as you need in a single order.

How much of one item may I request per order using your online catalog/ordering module?

You may request no more than 2 units of a reagent in a single order.

How long will it take to get my reagents?

Scientists in the US can generally expect to have their order shipped within seven business days after the request is received. If additional paperwork is required, or the order forms are incomplete, the order will be held until all outstanding issues are resolved.

Because of the requirements for export permits and regulations involved in shipping hazardous materials overseas, researchers in foreign countries can expect to wait two to four weeks before receiving their order. Orders to registrants in Germany and Japan, which require additional export documentation, may take even more time to process.

How do I pay my shipping costs?

You must pay for the shipping costs by providing us with your account number with a Shipping Company. Your shipping company will bill you directly; you will not be billed by the Vector Core pre-Clinical Reagent Program.